At a Glance
This premier hospital group is ranked among the top healthcare providers in the US, providing comprehensive care and wellness services for people of all ages. TVS Next partnered with them to modernize their application, enhance patient care, and accelerate their growth.
Services
Digital Engineering
- Provider Modernization
- Hospital Digital Transformation
- App Modernization
- DevOps Implementation
- Cloud Native Development
- Microservices Implementation
Industry
Healthcare
Problem
This hospital group admits thousands of patients monthly, and the application they used was an on-premise legacy system. Since it was a legacy system, the hospital struggled to find technical experts to extend features and maintain the platform.
Maintenance and new feature additions proved to be very expensive and time-consuming.
Their platform couldn’t integrate with modern third-party apps from labs, medical devices, pharmacies, and national agencies, making their data disparate. This meant that the staff had to do extra paperwork every time, and their satisfaction levels plummeted.
The hospital’s system was very slow, which caused slow onboarding, long wait times, frequent cancellations, and low patient satisfaction. The outdated system also made it difficult to comply with HIPAA, HL7, and ever-changing healthcare regulations.
The hospital group decided to go with TVS Next to swiftly modernize their application infrastructure and deliver a future-ready hospital management system.
Strategy
The TVS Next team put together a cross-functional team of experts and conducted Accelerated Discovery Workshops with the hospital group’s executives.
We analyzed the legacy infrastructure, identified the stakeholders’ pain points, and understood the healthcare group’s vision.
We developed a comprehensive modernization roadmap encompassing end-of-life management, integration, migration, modernization, and automation.
Transformation Journey
Our team ensured business continuity by providing end-of-life management for the existing legacy system and parallelly modernized the integrations with third-party applications.
We then began application modernization and adopted a microservices-based architecture for different modules within the application. We implemented microservices using DevOps practices to maintain data sanity and scale quickly.
We eliminated stakeholders’ pain points by building new features like patient flow monitoring to help hospital staff plan better, predictive and diagnostic analytics to help care providers, and quick appointment booking and facial recognition for a smooth patient experience.
We unified what used to be different applications into a single platform that gave 360-degree visibility to users. We implemented parallel processing of ETL jobs to accelerate operations.
Our agility, futuristic view, and experience working with similar organizations helped us complete the modernization rapidly.
Business Outcomes
TVS Next completely modernized and transformed the healthcare group’s applications, helped them automate and streamline their processes, and enabled them to achieve industry standards.
75% Better
Operational efficiency due to de-fragmentation.
100% Availability
Increase in availability of tech experts.
Fully Eliminated
Expensive maintenance of legacy systems.
Increased Agility
Faster release cycles due to modernization.
Enhanced Experiences
Modernized system improved patient satisfaction.
Total Transparency
Through regular auditing and monitoring.
Complete Adherence
To HIPAA, HL7, and other industry standards.
