What is Conversational AI?
Vast volumes of data, including text and speech, are used to train conversational AI systems. The system learns how to comprehend and process human language through the usage of this data. Vast volumes of data, including text and speech, are used to train conversational AI systems. The system learns how to comprehend and process human language through the usage of this data.
Advanced chatbots, or AI chatbots, are the most common kind of conversational AI. AI chatbots combine many types of artificial intelligence (AI) for more advanced capabilities, as opposed to conventional chatbots, which are built on simple software and have restricted capabilities. Conventional voice assistants and virtual agents can be improved with the use of the technology employed in AI chatbots. The technology underlying conversational AI are still in their infancy but are evolving and improving quickly.
Differences between Conversational AI and Chatbot
However, not every chatbot is built using conversational AI technologies. In actuality, a sizable fraction of chatbots is entirely non-conversational and human-scripted, and/or rule-based. Chatbots, virtual personal assistants, automated message systems, agent-assisting bots, and FAQ bots powered by AI are examples of applications based on conversational AI platforms.
Although conversational AI and chatbots are related technologies used to facilitate interactions between humans and computer systems, there are distinct differences between the two:
Challenges of Conversational AI Technologies
How to Create Conversational AI?
Begin by understanding your use cases and requirements
- What do you want your chatbot to accomplish?
- What kind of dialogue would you like it to be capable of having?
- What information do you need to gather and monitor?