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December, 2021

QA Trends to Watch Out For in 2022

A rapidly evolving world has caused customers’ expectations also to expand rapidly. Meeting these needs mandates that companies cannot stick to strict and old-fashioned methods and change their tools, technologies, and business processes.

Software testing and quality control is no exception to this need. According to Gartner, over 88% of leaders feel that their current quality assurance practices are ineffective and do not match their customers’ expectations.

Here are some of the emerging QA trends that are helping organizations transform their quality assurance practice from being a bottleneck and becoming a disruptor that increases customer satisfaction by creating exceptional end-user experiences.

Artificial intelligence and Machine Learning:

Automation has already been established as a part of large-scale testing, but it is still a part of the trend due to the difference AI&ML can bring to test automation.

  • AI can quickly create and update automated unit tests performed as a part of the CI/CD pipeline.
  • AI can use image recognition techniques and create automated UI tests.
  • One of the problems with automated API testing is the need for testers to analyze and modify tests manually. AI eliminates this issue by studying patterns, grouping APIs by scenario, and updating or creating new tests according to the scenario.
  •  AI also helps with generating test data and validating automation tests.
  • With artificial intelligence still in its developmental stages, we can expect more maturity in automation testing in the coming years.

Scriptless Test Automation:

Deploying AI&ML in automation testing may not be feasible for every organization, but writing and optimizing code constantly for automated test cases is a big challenge. Organizations struggle to find skilled resources to write and maintain the scripts for test automation. This gap between manually writing and maintaining automation test codes and AI&ML is what scriptless test automation fills.

Scriptless test automation employs a flexible framework where instead of writing codes to create test cases, it is enough to write the steps, and the framework converts them into test cases. This reduces the time to deploy automated tests. It also reduces the cost of running test automation because it doesn’t require resources with automation test expertise. Anyone can write down the test cases and run them from manual testers to product owners and business experts.

This way, scriptless test automation can be used even by non-technical persons to perform much exploratory testing.

With many tools available in the market that can enable scriptless testing, this is a testing trend that is definitely on the rise.

QAOps & Continuous Testing

QAOps takes the already successful DevOps framework of CI/CD and builds on it. QAOps is all about fostering collaboration between development and testing teams from the beginning of the SDLC (Software Development Life Cycle) and accelerating delivery timelines.

Continuously testing and fixing bugs from the early stages of development prevents many issue logs in the last stage of development and automatically makes the QA function’s activity preventative instead of reactive. This also eliminates delays, improves quality, and saves time.

Since QAOps creates overall value for the development & testing teams, company, and customers, it is only a matter of time before every quality-focused organization implements QAOps as its standard testing strategy.

Performance engineering:

We have been talking about meeting customers’ expectations from the beginning. What better way to satisfy customers than creating a seamless user experience, right?

Traditionally, organizations have conducted performance testing to ensure that their software satisfies the pre-determined response time, load, and stability criteria. If issues are found, the code is fixed to meet the requirements.

Performance engineering goes several steps above mere performance testing and tries to figure out why there is inadequate performance, identifies where it occurs during the development process, and addresses the issue from its root.

In short, performance engineering has taken the performance testing process and transformed it from an issue fixing module to a culture of preventing the issues and creating excellent value for the end-user.

What’s in Store for Quality Assurance in the Future?

There are several other trends in quality assurance such as:

  • Leveraging IoT to divide the workload and test different combinations across multiple devices and operating systems
  • Using big data to drive decisions about testing strategies
  • Performing highly secure tests through the use of Blockchain technology

In short, there’s no dearth of new technologies, tools, or strategies in software testing. It is now up to the organizations to revisit their goals and make Modern Quality Assurance a part of their success strategy.

Wondering where to begin your Quality Assurance Revamp?

Start here with this whitepaper.

How Infrastructure as Code Powers Your DevOps and Cloud Journey

How-Infrastructure-as-Code-Powers-Your-DevOps-and-Cloud-Journey

Over the last decade or so, infrastructure management has changed fundamentally.

In the past, it involved manual management and configuration of systems and full-time administration to ensure smooth workflows and stable functions.

Today, the rise of DevOps culture and modernization of cloud infrastructure has revolutionized and improved the way organizations design, develop, and maintain their IT infrastructure.

One of the critical components at the centre of these trends is Infrastructure as Code (IaC).

In this post, we discuss this topic at length, its role in accelerating DevOps and cloud transformation, and how you can implement DevOps Infrastructure as Code in your organization

The Fundamentals of Infrastructure as Code

As the name suggests, Infrastructure as Code implies the codification of the underlying Infrastructure as software. Rather than manually configuring discrete hardware devices, the operations infrastructure is managed using the same rules and strictures that govern code development.

With IaC, infrastructure resources & configuration parameters are treated as programmable objects controllable via code.

This also means that time-tested software development practices should be applied to Infrastructure. With Infrastructure’s configuration written as a code file, it can go through the same version control to track code changes, automated testing to check for errors and oversights, and various other steps of a continuous integration and continuous delivery (CI/CD) pipeline that are applied for application code.

IaC is More than Just Automation

Infrastructure as code services is different from simple infrastructure automation, which involves replicating a series of static steps several times and reproducing them on multiple servers. IaC as a concept extends beyond that.

IaC Approaches & Methods

Infrastructure as code tools can vary in terms of the specifics of how they function, but we can generally divide them into two essential categories related to programming language paradigms:

Declarative approach: This approach focuses on declaring the desired outcome – instead of explicitly outlining the sequence of steps the Infrastructure needs to reach the final result.

SQL is a popular declarative programming language. AWS CloudFormation templates, among others, are based on the declarative style.

Imperative approach: The imperative method focuses on defining a sequence of commands/instructions so the Infrastructure can reach the desired outcome.

Object-oriented languages, such as C++ and Java, are commonly used for imperative programming. A tool like Chef can be used declaratively and imperatively as necessary.

In both these approaches, Infrastructure as code in DevOps is configured on a template. Templates use a simple, human-readable format and are simple text files, where the user specifies the resources needed for each server in the Infrastructure.

Role of IaC in DevOps & Cloud Computing

There are several benefits to conducting operations based on DevOps Infrastructure as code. Here’s why IaC is essential to your DevOps and cloud practices.

1. Stronger interdepartmental relationships: With Infrastructure as code, the knowledge of server provisioning, configuration management, and deployment is no longer limited to the sysadmins.

IaC is typically written in a high-level language. JSON, for example, is a lightweight and text-based language that allows IT operations admins to write infrastructure code alongside the development team. This helps to strengthen relationships between different teams that DevOps demands.

2. End-to-end automation: Infrastructure as code companies help eliminate manual processes not just in production environments but also backward across a CI/CD pipeline – right from development and QA testing to deployment and management.

Teams can carefully control code versions, test iterations, and limit deployment until the software is approved for production. This helps easier error-tracking, meaning solutions can also be offered with a more rapid turnaround.

3. Easier management of cloud infrastructure: The scale and scope of cloud computing demand a high level of automation and governance to manage the cloud’s wide range of services, applications, and functions.

Infrastructure as code services plays a vital role in automating resource and application configuration and deployment on cloud environments – whether public or private clouds. Organizations that opt for hybrid cloud benefit even more, as templated configurations and resources lend themselves to be applied across multiple cloud environments and ensure robust governance.

Sys admins can use a predefined set of instructions to:

          · Provision resources

          · Configure the instance

          · Configure and deploy a workload

          · Link all associated services

          · Ensure continuous monitoring and management of the deployment over time

CloudFormation is AWS’ central mechanism for automating cloud resources. It enables teams to specify templates representing software stacks and automatically deploy them to cloud environments. Similarly, Azure uses Azure Resource Manager (ARM) to manage and deploy cloud resources.

4. Access to immutable Infrastructure: Immutable Infrastructure refers to the practice of assembling and setting components and resources to create a full service or application. If any change is needed in an individual component, they are not reconfigured – instead, they are all updated and redeployed in an instance.

It is handy for cloud and microservices environments, which involve several interdependent components and services. Any manual updates performed at various occasions over time in such environments can introduce the risk of configuration drift — a situation where different servers develop different configurations and software versions.

5. Robust security: Infrastructure’s codification is especially useful for replicating a network configuration for different projects, such as cloning a production network for test and development. Cloud-agnostic tools like Terraform allow IT admins to easily replicate the same configurations across various cloud providers, thereby reducing complexity in hybrid or multi-cloud environments.

Infrastructure as code services also helps introduce code-level security practices essential for a multilevel security strategy.

Implementing IaC in Your Organization

When implementing Infrastructure as code in your organization, keeping the following points in mind is crucial.

Infrastructure as code in DevOps and cloud transformation initiatives are crucial in helping software development and infrastructure management teams to work together efficiently and provide predictable, repeatable, and reliable software delivery services.

However, coming up with the right IaC solution for your unique IT architecture isn’t something that should be approached lightly or without proper guidance. Once you’ve set up your Infrastructure as code environment the right way, you can start expecting quick results.

How to pivot a culture of quality assurance

According to Gartner, even a single disruption could decrease an organization’s quality culture by 9%. Over the last couple of years, organizations across all industries have had to go through multiple upheavals such as the pandemic, shutdowns, technological advancements, and business model reinvention. Understandably, the culture of quality assurance in software development has evolved from finding errors to much more than that.

Modern QA teams have to focus on creating customer value, surpassing users’ expectations, and staying ahead of the competition, in addition to identifying bugs. This indicates that QA engineers and testing must align with business objectives and the larger picture.  

While technology plays a vital role in the entire quality ecosystem, implementing a culture of QA will positively impact your company’s quality assurance practice.

Here are some ways to pivot to a culture of quality assurance in your organization:

Analyze Failures & Gather Evidence  

Fixing bugs is a great temporary solution, but only by improving the entire process will you get actual results in the long run. Fixing the process requires a clear vision of what will work. But to know what will work, you must first identify what doesn’t work.
If your quality practice has trouble delivering consistent quality and you end up with a lot of rework, you should investigate why this is happening. Perform root cause analysis on the issues and proactively modify your processes to prevent the issues.

Document your findings diligently, implement the new quality system on a small scale and record the improvements. This exercise will come in handy when trying to get buy-in from all the stakeholders.

Create Stakeholder Value Chain

Identify the stakeholders of your organization’s quality culture. While quality culture is about creating one unified quality control system for everyone involved, first understand that every individual’s perception of quality differs. Every person could have a different pain point due to problems with quality, and it is this pain point that you must address.

For instance, do you know if your development team members have enough time to write codes? Or are they working in a hurry, causing poor software quality?
Does your QA team face any hostility from other teams for adhering to strict standards? Does this animosity affect their work?

Does your support team feel overwhelmed due to the complaints from the customers? What kind of complaints do they face repeatedly? Can those issues be prevented early on?

Asking and getting the answers to such questions helps you identify what is essential for each person and implement a quality assurance culture that addresses everybody’s concerns.

Keep Your Eyes on the Prize

You’ve managed to create a product that goes beyond your internal software quality standards. Great! But the real question is, does it meet the brief, i.e., meet your customer and end users’ requirements? Remember that the customer’s requirements and the end user’s expectations might overlap but not necessarily be the same.

If your customer okays the application initially because it met their needs, but the end users reject it, the customer might still blame you for not creating an engaging UX or not factoring in the end-user experience while developing the app. Put your user first and keep asking yourself if every step in the user journey makes sense. Ensure that you perform extensive tests before any fix or upgrade goes live.

An excellent quality assurance team always ensures that its quality standards satisfy everyone, from their delivery head to the end-user.

Foster a feeling of shared commitment   

Drive a culture where different teams interact freely with one another. Begin by removing the fear that they might be held liable for even a small issue. Encourage managers and team members to help one another and provide constructive criticism. Set an example by having the leadership advocate and follow the culture. Help your employees get comfortable and bold so that they willingly take ownership and provide feedback on fixing issues or improving customer experience. Move on from a culture of punishing mistakes to a culture of openly acknowledging one’s mistakes, reflecting on them, passing on the knowledge to others, and improving quality in the long run.

Never stop increasing quality competence 

Employees who feel confident in their competency feel empowered to take more ownership and help the company produce innovative products that disrupt the market. When you create value for your employees, you increase the value of your product and indirectly increase your company’s value by earning satisfied customers.

Employees who feel confident in their competency feel empowered to take more ownership and help the company produce innovative products that disrupt the market. When you create value for your employees, you increase the value of your product and indirectly increase your company’s value by earning satisfied customers.

Conclusion

We at TVS Next feel that, like software development, QA testing is a constantly changing field, with new advancements every day. The need for dedicated QA professionals is only growing as businesses recognize the need to produce enhanced software quality in a heavily competitive market. The success of an organization’s products and their businesses as a whole depends on quality assurance.

Establish strong pillars of quality assurance and be future-ready.

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